What will you be contributing to if you join Finax?

At Finax, we believe that financial confidence looks good on everyone.

We increase people’s financial literacy through education and change the way they perceive finance thanks to our fair, transparent, and innovative products.

Why do we believe you might enjoy working in this position?

You will have the opportunity to use your language skills, learn a lot about investing, and positively influence the customer experience of our clients.

Your key activities would include:

• Providing Finax clients with clear and accurate information about products and services;

• Maintaining and updating documentation, ensuring accuracy of information and supporting internal operational processes;

• Handling client requests with a strong focus on customer satisfaction while actively monitoring feedback;

• Ensuring consistent communication with clients and formulating professional, well-structured responses;

• Translating content between English or Slovak and Romanian, including proofreading, and preparing basic presentation materials.

Does a full-time role not suit you? We’re open to a part-time arrangement as well.

Working at Finax comes with these benefits:

• Multisport card

• Discounts on Finax products

• Contribution to the European Pension (PEPP)

• Educational and development activities

• Company-wide and team teambuildings

• Table football and darts in the office

• Wellness days

• Contribution to your Finax investment account on milestone birthdays

• Great offices in the Rosum building with parking options

We believe our cooperation will be successful if:

• fluent knowledge of Romanian (C2 or C1), either English (B2-C1) orknowledge of Slovak (B2-C1) language is required

• pro-customer approach

• interest and overview in financial market

• great communication and organizational skills, responsible approach to work

• previous experience in customer care / helpdesk and professionalcommunication is more than welcome

What happens after you send us your CV?

We will get back to you within 7 working days from your application, either by phone or email.

Company Description

We are a licensed securities broker regulated by the National Bank of Slovakia. We bring fairness into the world of finance and create a better future for a financially secure, stress-free life.

Finax’s mission is to guide people on their financial journey through fair, simple, and innovative solutions. Through our financial education programs, we aim to improve financial literacy and inspire individuals on how to invest smartly, increase returns on savings, plan their finances, and avoid paying taxes where they are not required.

We were the first to introduce a robo-advisor platform (automated online financial advisory) not only in Slovakia and Poland but also in other Central European markets, making investing more accessible to everyone.

We are the first financial institution in the EU to receive a license to offer the Pan-European Personal Pension Product (PEPP). We currently manage more than €1,5 billion in assets for over 100,000 clients across five countries, and we are planning expansion into additional markets.